Consultancy

Sales Management is a dark art that usually needs a few years of experience under one’s belt before it is conquered. We offer two options:
  • Allow us to share our experience and ‘sales management toolkit’ to help adopt and implement best practice;
  • Invite us to manage your sales team, and release you to concentrate on running your business.
Sales Coaching is at the heart of Know It All’s modus operandi. We spread our training courses over a number of months, and ensure that the learning from each training day turns into a good habit through coaching ‘in the field’ before we move on to the next training module. We also help improve your coaching skills to ensure that you are able to continue to develop your people on an iterative basis long after we’ve bowed out.

Strategy – the dictionary definition is ‘an elaborate and systematic plan of action’. Allow us to share our MBA-level strategy toolkit with you, with the emphasis on practical solutions that work. Merging your intimate knowledge of your business with Know It All’s independent council / strategy toolkit will help crystallize which products and which markets to trade in, and the most efficient way to deliver your product / service.

Marketing consultancy seeks to assist in identifying the particular wants and needs of your target market, and then going about satisfying those customers better than the competition. This involves conducting market research on customers, analyzing their needs, and then making strategic decisions about product design, pricing, promotion and distribution.

Wheel in an expert for objective advice and assistance relating to:
  • Sales
  • Strategy;
  • Structure;
  • Management
  • Operations

... in pursuit of your long-term goals.

We’ll identify and evaluate options and give subsequent recommendations and provide additional resource for implementation of solutions.
Team Building and Understanding People – using Myers Briggs Type Indicators (MBTI), the world’s most popular personality profiling system. Myers Briggs is a model of personality that identifies your personality preferences. This is analogous to handedness. You have two hands. You use them both. But most people are either "right handed" or "left handed". That is, they have a natural inclination or preference for one hand.

In a similar way, you have many facets to your personality. You use all of them. However, you have a natural inclination or preference for certain ways of thinking and behaving.

Personality Type is based on 4 preferences.

Where, primarily, do you prefer to direct your energy?

  • If you prefer to direct your energy to deal with people, things, situations, or "the outer world", then your preference is for Extraversion. This is denoted by the letter "E".
  • If you prefer to direct your energy to deal with ideas, information, explanations or beliefs, or "the inner world", then your preference is for Introversion. This is denoted by the letter "I".

How do you prefer to process information?

  • If you prefer to deal with facts, what you know, to have clarity, or to describe what you see, then your preference is for Sensing. This is denoted by the letter "S"
  • If you prefer to deal with ideas, look into the unknown, to generate new possibilities or to anticipate what isn't obvious, then your preference is for Intuition. This is denoted by the letter "N" (the letter I has already been used for Introversion).

How do you prefer to make decisions?

  • If you prefer to decide on the basis of objective logic, using an analytic and detached approach, then your preference is for Thinking. This is denoted by the letter "T".
  • If you prefer to decide using values and/or personal beliefs, on the basis of what you believe is important or what you or others care about, then your preference is for Feeling. This is denoted by the letter "F".

How do you prefer to organise your life?

  • If you prefer your life to be planned, stable and organised then your preference is for Judging (not to be confused with 'Judgemental', which is quite different). This is denoted by the letter "J".
  • If you prefer to go with the flow, to maintain flexibility and respond to things as they arise, then your preference is for Perception. This is denoted by the letter "P".

When you put these four letters together, you get your personality type code, and there are sixteen combinations, often presented in the form of a table:

ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
For example, INTJ indicates that you prefer Introversion, iNtuition, Thinking and Judging (remember, this indicates preferences only - an INTJ also uses Extraversion, Sensing, Feeling and Perception).